Client Services Officer

Job description

We are seeking a permanent, full-time Client Services Officer to join our Accounting and Business Advisory team in Norwest. This is a front-of-house role, where you'll be the welcoming first point of contact for our clients on reception, while also taking ownership of a varied portfolio of client services tasks that keep our office running smoothly. It's a great fit for an enthusiastic, polished professional who thrives on delivering high-quality service and enjoys being at the heart of the action. Your role and contribution: - Sit front-of-house on reception as the face of our Norwest office; warmly greeting clients and visitors, answering incoming calls, managing the front desk, and ensuring every client interaction starts with a great impression. - Manage diverse administrative tasks, including coordinating client meetings and preparing financial documentation. - Communicate with advisors, partners, and staff to support client requests and service delivery. - Ensure client tasks across the region meet internal and external standards. - Provide general support to the team, including file creation and database management. - Assist with front-of-house reception, printing, filing, a...