Service Writer/Sales

Job description

Benefits: We’re looking for a driven, customer-focused Service Advisor who thrives in a fast-paced automotive environment and understands that customer service and a great service starts at the counter. This role is perfect for someone who can build trust with customers, communicate repairs clearly, and drive strong sales while maintaining integrity. If you’re organized, confident, and enjoy working with both customers and technicians to solve problems, this is a great opportunity to grow with a high-performing team. - 401(k) - Bonus based on performance - Competitive salary - Opportunity for advancement - Paid time off What You’ll Do: - Greet customers professionally and create a welcoming first impression - Listen carefully to vehicle concerns and accurately document repair needs - Build estimates and explain recommended services in a clear, confident manner - Communicate effectively with technicians to ensure accurate diagnosis and repair timelines - Provide consistent updates to customers on vehicle status - Close repair orders while maintaining strong customer satisfaction - Maintain clean documentation and accurate service records - Help drive shop performance through strong...