Customer Engagement Senior Analyst

Job description

TransUnion's Job Applicant Privacy Notice Personal Information We Collect: Your Privacy Choices: Team Overview: As the customer Engagement Senior Analyst you will ensure alignment between sales and delivery teams from a delivery standpoint. You will partner with sales on new/existing customer opportunities, advise on product capabilities and set up process and provide final solution recommendation. You will also communicate between production and customers and ensure program dates and deliverables are met. In this role you will report to the Manager, Customer Engagement. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities: - Contribute to the full system lifecycle including client and sales engagement, requirements gathering, review the fulfillment of the solution, & coordinate resources for fulfillment - The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and d...