Physician, Medical Director, Patient Experience (San Francisco, CA)

Job description

Opportunity Information The Medical Director of Patient Experience provides physician leadership to advance a culture of exceptional patient-centered care across the medical group. This role partners with operational leaders, physician chiefs, and clinic medical directors to improve the patient experience across ambulatory settings while aligning efforts with organizational quality, access, and service goals. The Medical Director champions initiatives that enhance communication, patient engagement, care coordination, and service excellence. Through collaboration, coaching, and data-driven improvement strategies, this role supports clinicians and care teams in delivering consistently high-quality patient experiences. Role is 0.2 FTE administrative/0.8 FTE clinical Key Responsibilities: Strategic & Operational Leadership: · Provide physician leadership for patient experience strategy across the medical group. · Partner with operational leaders to implement system-wide service excellence initiatives. · Support development of standards, policies, and best practices that promote patient-centered care. · Identify opportunities to improve the patient journey across access, care delivery,...