Front Office Medical Receptionist

Job description

Description Job Summary: The Medical Receptionist is responsible for interacting with patients in a healthcare setting and managing administrative tasks for the clinical team. As the initial point of contact for patients, they are crucial in creating a positive experience and ensuring smooth operations within the clinic. This role reports directly to the Regional Office Supervisor. Requirements: Job Responsibilities: - Maintain safe, secure, and healthy work environment by following and enforcing standards and procedures, complying with legal regulations - Greet patients and visitors in a timely, friendly and professional manner; provide exceptional customer service - Verify patient demographics and applicable insurance benefits; maintain accurate electronic patient records - Assist patients with check-in process - Communicate updates to patients timely - Coordinate with clinical team to ensure efficient patient flow within the clinic - Represent the clinic in a friendly, professional manner; treat all customers, internal and external, in a courteous and cooperative manner - Ensure the reception area is tidy and presentable with all necessary materials - Answer incoming calls in a...