TAX SPECIALIST

Job description

Position Summary The Tax Specialist position will provide personalized one on one assistance to employers, agents, and attorneys in establishing a relationship between claimant and employer to support a claimant's UI Claim. Conduct research to find alternative solutions if necessary; make and assist in the implementation of recommendations. Prepare and gather documents for manager, legal and appeals tribunal for hearings. Attend hearings and appeals related to each tax specialist's 515 account. Research and remove any duplicate wages reported due to 515 wages added. Create and send spreadsheets to manager to create reports and send to Employer Adjustments for processing supplements. Research and verify information to provide technical assistance to the public, agency staff, and other entities as directed. Hotline calls are answered in a timely manner, efficiently, and courteously to resolve the problems or requests of the employers/agents. This position will research and contact employers for additional information to determine if an account can be created. Set up accounts and send documents to New Hire email for the manager to complete the final process. Consistently and timely re...