Project Coordinator

Job description

Netrio is a leading MSP in North America, specializing in IT solutions for mid-market to enterprise customers. We serve over 1,000 clients across industries with services including managed IT, cybersecurity, cloud, connectivity, voice, and custom application development. JOB SUMMARY: The Project Coordinator position will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is mainly responsible for facilitating support activities for the Project Services Team, through a project's lifecycle. KEY RESPONSIBILITIES: - Make recommendations and decisions regarding the urgency of customer requests and appointments, influencing priorities for service delivery. - Provide clear, timely, and actionable feedback on day-to-day interactions with technicians, teams, and customers. - Identify and share positive feedback from internal teams and customers to encourage a constructive and motivating team environment. - Stay current and execute tasks within your business unit to support team performance. - Maintain accurate, detailed, and up-to-date project documentation. - Collaborate with Supervisors/Coordinators from...