Medical Practice Representative III- Orthopaedics

Job description

Performs front desk leadership functions with or without direct supervisory responsibilities. May oversee and troubleshoot scheduling and/or patient service issues; serves as lead worker and trainer for junior level staff; and other duties as assigned. EDUCATION and/or EXPERIENCE: - High school diploma or general education degree (GED) - Three to five years medical office experience - Current knowledge of payer requirements for referrals and preauthorization - Experience in front and back office operations - Knowledge of billing and coding for medical services - Strong customer service skills - PC proficiency ESSENTIAL FUNCTIONS: - Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices. - Serves as lead worker and trainer for junior level staff. - Exhibits advanced level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities. - Demonstrates the ability and understanding of FPI policy...