Lead Server - Wakulla

Job description

Compensation Amount: 14.00 USD Hourly Job Summary: The Crew Leader assists the management in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. In addition, the Crew Leader assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. Job Description: ESSENTIAL FUNCTIONS - Ensure complete guest satisfaction at all times. Handle guests’ complaints and solve them according to customer service standards. - Monitor and supervise set up and maintenance of dining area, cashier stations, and/or food stations to ensure quality standards. - Assist in recruiting, supervising, scheduling, disciplining, reviewing, and directing the unit’s staff at the direction of the General Manager. Train hourly staff for peak performance and monitor staff’s development. - Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. N...