Funeral Home Location Leader

Job description

The Location Leader is responsible for day-to-day operations, customer service standards, being a company ambassador to the community, the overall financial performance of the location/s, and Team Member development that creates, supports, and sustains a high-performance, innovative and family-centric culture. Overview & Responsibilities: - Builds and maintains a strong “brand” by building relationships in the community, staying innovative with social media, i.e., Facebook, Instagram and keeping the individual brand aligned with the business segments - Ensures every client family is presented with all service and merchandise options – Every Family, Every Option, Every Time, communicating the importance of a differentiated guest experience by clearly articulating the value of ShareLife® - Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files. - Maintains customer service standards as implemented for appropriate brand/s - Leads facility management to include ensuring the fleet of vehicles and all areas of the building and grounds, i.e., landscaping, painting, and parking lot are adequatel...