Service Advisor

Job description

Dealership: L0149 Chevrolet of Wasilla Chevrolet of Wasilla: Service Advisor Pay: Earn Based on Your Performance Schedule: Full-time: Chevrolet of Wasilla , proudly part of Lithia & Driveway , is looking for a customer-focused Service Advisor to join our busy and growing service department. If you thrive in a fast-paced environment, enjoy helping customers, and want long-term career growth with an industry leader, this opportunity is for you. What You’ll Do: - Greet customers and act as the main point of contact throughout the service process - Listen to customer concerns and accurately document vehicle issues - Recommend maintenance and repair services based on vehicle needs - Prepare estimates, write repair orders, and explain work clearly and professionally - Communicate effectively with technicians to ensure timely and accurate repairs - Deliver an exceptional customer experience that builds trust and loyalty What We’re Looking For: - Previous Service Advisor experience preferred (automotive or dealership experience a plus) - Strong customer service and communication skills - Ability to multitask and work efficiently in a high-volume environment - Basic automotive knowledge or...