Scheduling and Patient Services Lead

Job description

Department/Unit: HBD - Neurology Work Shift: Day (United States of America) Salary Range: $49,763.00 - $69,668.00 - Work alongside the Practice Coordinator / Manager to facilitate coordination of daily check in, scheduling, check out and back-end duties. - Support staff and assist all patients that report to the front check in desk. - Coordinate patients' referrals and prior authorization for additional diagnostic testing or procedures. - Schedule surgical procedures. - Greet patients in a prompt, courteous and professional manner. - Interact with a diverse patient population. - Utilize the electronic medical record to maintain patient records via registration process and scan functionality. - Update insurance information, attending appointment, collect patient co-pays and other duties as assigned at the time of patient check in for scheduled appointments. - Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies. - Schedule follow up appointments and referral as needed when patients check out. - Communicate professionally and timely with all parties,...