Senior Customer Experience Analyst

Job description

Sales Permanent: Job Description: Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Where you’ll be: This position will be based in the Charlotte, NC HQ; hybrid work policy model. All About the Role: The Senior Customer Experience Analyst serves as the operational lead and strategic point of contact for the Lowe’s account, one of the organization’s most critical retail partners. This role owns end‑to‑end account execution including compliance performance, inventory readiness, demand planning coordination, and cross‑functional alignment across Sales, Supply Chain, Manufacturing, and IT. As the primary liaison to Lowe’s IRPs and Supply Chain teams, this role ensures order accuracy, reven...