CRM Assistant

Job description

About Us Club L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and designs of unrivalled quality that flatter all figures. From prom to occasion, maternity, bridal, and beyond, we deliver an elevated shopping experience that connects our global community of trend-setting consumers, influencers, and content creators with fresh collections dropping weekly. The Role: You’ll support the day-to-day management of the global CRM channel, helping to deliver high-quality campaigns across email, app push notifications, SMS and WhatsApp. You’ll play an important role in supporting channel growth and improving campaign performance through accurate execution, creativity and strong attention to detail. Working closely with the wider Marketing team, you’ll contribute to enhancing retention and acquisition through targeted communications, testing, and performance monitoring. Key Responsibilities: Support the planning, building, and scheduling of international email campaigns, helping maintain an accurate and up-to-date international campaign calendar. Take ownership of email ca...