AH MSKI/Orthopedic Urgent Care University - Patient Services Specialist - FT

Job description

Department: 02190 GCMG Sports Medicine: University - Immediate Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Variable; 3-4 shifts per week including occasional weekend shifts. Monday-Friday 8a-9p supporting daytime clinic and extended hours Orthopedic Urgent Care in the afternoon/evening. Weekends 9a-2p supporting Orthopedic Urgent Care clinic. Pay Range: $19.80 - $29.70 Essential Functions: - Exemplify caring and compassionate customer service to create an excellent patient experience - Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations - Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision - Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience - Encourages patient utilization of front-end technology during the registration process -...