DevOps Engineer

Job description

Immigration sponsorship is not available for this position What you can expect We are hiring a Staff DevOps/Site Reliability Engineer to ensure reliability, scalability, and operational excellence for our real-time communications platform. This platform supports audio/video conferencing, recording, and live-streaming functionalities. The position requires expertise in infrastructure engineering, global team collaboration, and cross-functional partnerships. About the Team: This team manages essential meeting service operations at Zoom. They handle global, large-scale distributed systems and advance communication technology to connect individuals across physical distances. Responsibilities: Ensuring reliability engineering and operations by owning the SLO/SLI framework for real-time services, defining, tracking, and improving latency, availability, jitter, and packet loss. Leading incident response for critical outages across the real-time platform, coordinating across time zones and engineering disciplines. Promoting a blameless postmortem culture and ensuring action items lead to measurable reliability enhancements. Implementing chaos engineering and game day exercises to proactive...