Customer Service Representative (Sign-on Bonus)

Job description

As a Customer Service Representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Your goal will be to deliver exceptional customer service, handling incoming calls, and ensuring efficient product delivery interactions. Your success will be measured by your ability to provide excellent customer service. What We Offer: Work Environment – Be a part of an onsite collaborative environment that cultivates individual growth Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4% Flexible Benefits Plan – In effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs Wellness Support – With 24/7 access to our Employee & Family Assistance Program Your Responsibilities: Provide quality care to our customers by taking ownership of all customer inquiries on heating oil, propane, and diesel service and delivery Provide point of contact for our customers and excellence through verifying and updating customer account information, troubleshooting and/or solving customer...