Patient Support Coordinator - Gastroenterology

Job description

Full-time, 80 hours/pay period Monday-Friday between 8:00 am - 5:00 pm A Patient Support Coordinator greets, registers and schedules patients in person and by phone. This position performs great customer service, works well in a fast-paced job, has good computer skills and is willing to learn electronic health records and payment systems. This team member works together with providers and staff to support and coordinate our patients care needs within the department and across the clinic. Required: Preferred: BLS (CPR) certification must be obtained within 90 days of hire. Employment is contingent on successful completion of drug screen, health assessment, and background check. - Represent the Mankato Clinic - Schedule patient appointments to include follow-ups, canceling, confirming and rescheduling - Register patients in person and by phone - Accept and enter payments in computer system - Update insurance and verify personal information - Answer incoming phone calls - Prepare for patient’s upcoming visit - Distribute, explain and collect patient forms - Answer patient questions and direct patients to correct areas - Perform clerical functions as needed for the department - High sc...