Telecom Attendant
Tenet Healthcare · Phoenix, Arizona, US
Position Summary: To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department u...
Job description
Position Summary: To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service. - Operates the PBX answering incoming and in-house call requests. - Responds to all emergency codes quickly and calmly with appropriate overhead paging. - Contacts patients for an address update as indicated by Supervisor. - Reviews updates in the communication book and initial memos. - Inventories contents of safe at the beginning of each shift in the presence of a security guard. - Special Skills: Must be able to react quickly and calmly to emergency situations and work without direct supervision. Must possess good interpersonal skills. Must exude excellent communication skills including proper phone etiquette. - Minimum Requirements - Experience: On the job training. - Education: High School Diploma or equivalent GED. - Preferred Requirements - Experience: Previous switchboard or telephone experience. #LI-AL2 Embark on a rewarding career with Abrazo Community Health Network hospital. If you are a compassi...