Customer Service Executive -Fluent French, Portuguese & English, Monday to Friday 14:00 - 22:30

Job description

Job Description: Customer Service Executive, Fluent French, Portuguese & English, Monday-Friday from 14:00-22:30 ** This opening is 5 consecutive days - Monday to Friday 14:00 - 22:30** **This is a hybrid role requiring 3 days office attendance in our Park West location.** **Fluency in all three languages - French, Portuguese & English is required** We are looking for an innovative Customer Service Executive with full fluency in French, Portuguese and English to join our world class team in supporting our customers with day to day issues such as password requests, complex issues such as supply chain malfunctions along with other general activities. As you will be the voice of Workhuman, a positive customer experience will be your main key performance indicator. You will be expected to solve issues rather than just close cases and give every customer a Workhuman experience, either by phone or email. This is not your typical call center, we do not use an IVR and we do everything possible to ensure every customer has a positive experience. You will have the opportunity to work in a very diverse environment with over 25 different nationalities and an environment that recognises and rew...