Client Services Advisor - FTC

Job description

Job Title: Client Services Advisor Contract: 6 month fixed term, Full-time (37.5 hours per week) Monday to Friday Location: Hybrid to Sheffield or Meriden Salary: £24,784.50 per annum As a Client Services Advisor at Medigold Health, you will play a key role in delivering a high-quality, responsive service to clients across the UK. As a leading provider of occupational health and wellbeing solutions, Medigold Health relies on its Client Services team to be the front line of the business; handling calls, providing clear and accurate information, and ensuring an excellent customer experience at every interaction. You will manage customer enquiries, coordinate clinical appointments, and maintain accurate records, ensuring all services are delivered in line with contractual and service level agreements. Acting as a central point of contact, you will work closely with operational and clinical teams, as well as external providers, to ensure a seamless and efficient service. This is a fast-paced, delivery-focused role suited to someone with strong organisational skills, a high level of attention to detail, and a proactive, customer-first approach. If you enjoy helping people, solving probl...