Technical Support Supervisor

Job description

Join National Dentex- a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this Technical Support Supervisor opportunity at West Coast Dental Labs located in Hawthorne, CA. The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holidays, vacation, and sick time; 401K with company contribution; and a tuition reimbursement! Primary Responsibilities and Essential Functions of the Position: - Monitor and drive quality goals and objectives. - Read and analyze reports for the Diagnostic Department. - Communicate effectively within the department and team meetings. - Oversees ongoing development of product FAQ’s and general knowledge resources. - Coach, mentor, develop and guide team members and peers...