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Nespresso Boutique Manager Hasselt

Nestlé · Hasselt, Flanders, BE

Position Summary As a Boutique Manager at Nespresso, you will be responsible for growing our Brussels Boutique by promoting sales of our coffee, machines & a...

Job description

Position Summary As a Boutique Manager at Nespresso, you will be responsible for growing our Brussels Boutique by promoting sales of our coffee, machines & accessories and enrolling new members for the Nespresso Club. You will be ultimately responsible for inventory and cash flow. You will lead a passionate and dynamic team of sales advisors who, by providing ultimate service, respond optimally to each customer's wants and needs. In doing so, both individual and group targets are set annually. It is important that the team is properly managed, but above all coached and motivated. You hold monthly team meetings and ensure that all Nespresso guidelines and procedures are respected by the team. Daily, you monitor and improve the team's service level through evaluations and discussions with sales advisors and Assistant Boutique Managers. Communicating with all departments involved in the Boutique (Area Manager, accountancy, IT, logistics, marketing, HR) and working in a planned manner, you will ensure that all targets and deadlines are met. A day in the life of a Boutique Manager - Achieve growth by developing the Boutique business through coffee, machine and accessory sales in combina...