Slot Shift Supervisor

Job description

JOB SUMMARY: The Games Supervisor in Slots is responsible for monitoring and supervising the daily Slot and Keno floor operations on a specific shift, ensuring that courteous, prompt and outstanding service is provided by all employees. ESSENTIAL JOB FUNCTIONS: - Responsible for interviewing, training, and selecting employees for the department - Review, analyze and make recommendations with respect to wage increases; promotions; or demotions as needed. - Respond to and handle employee and guest concerns (grievances) in a timely and efficient manner. - Recommend or take appropriate action when administering disciplinary processes in accordance with established policies and procedures. - Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). - Directly responsible for training Slots and Keno Hosts, providing each with the knowledge and appropriate direction to perform his/her responsibilities. - Observes, verifies and supervises all jackpot or other large payout transactions within the gaming area assigned, countersigning jackpot checks where appropriate. Qualifications: - Oversees all significant monetary exchanges to ensure prompt an...