Spa Supervisor

Job description

Position Summary: The Spa Supervisor is responsible for supervising all Spa personnel to ensure quality health and fitness services to members and guests. He/she is also responsible for scheduling all spa-related appointments, checking guests in and out, and assisting in all retail sales. Qualifications: Core Responsibilities:  Handle all administrative functions of the spa, including use of spa software, maintaining inventory of supplies, answering telephones, making appointments and answering questions.  Be the initial and complete source of information regarding what is available at the spa and all procedures to ensure guest comfort (i.e. treatments, equipment, products and retail items).  Monitor spa appointments and ensure proper staffing to maintain sense of order and efficiency.  Ensure facility is prepared for proper opening and closing each day.  Assist with billing for all Spa services and retail sales including preparing receipts.  Resolve guest/resident problems and issues following proper conduct standards.  Assist with inventories and cost controlling.  Issue locker keys and print guest itineraries as necessary.  Assist in monitoring and evaluating Spa recept...