Operations Team Lead (Production & Reliability)

Job description

Complexio is Foundational AI works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint venture between Hafnia and Símbolo , in partnership with Marfin Management , C Transport Maritime , Trans Sea Transport and BW Epic Kosan . Operations Team Lead (Production & Reliability) We’re looking for an Operations Team Lead to own production. Not just keep it running, but build a system that scales. You’ll lead operational excellence across all live customer-facing systems. Your mission: make production reliable, observable, predictable, and continuously improving. This is a hands-on role. You’ll shape process, lead incidents, build the team, and move us from reactive firefighting to proactive reliability engineering. What You’ll Own: Production: Production is a high-discipline environment. You make sure it stays that way. - Stability and availability of all live systems - Operational readiness for new release...