Senior Engineer (Production Support)

Job description

Requisition ID: 253600 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the Role: We are looking for a highly experienced Senior Java Developer with a strong background in production support for large scale, distributed systems. This role requires a deep understanding of Java internals, frameworks, application performance, and distributed architecture. Unlike typical production support roles, this position requires hands-on development skills to quickly assess, diagnose, and implement code fixes when necessary. You will lead incident resolution, conduct root cause investigations, and collaborate with application teams to improve logging, monitoring, and overall system reliability. Is this role right for you? In this role you will: Advanced Production Support & Troubleshooting Serve as the senior technical expert for high priority Java application incidents in production. Diagnose issues across large-scale distributed systems using logs, thread dumps, heap dumps, GC analysis, performance metrics, and dependency traces. Quickly assess and implement code fixes, configuration changes, and performance optimizations to restore s...