Customer Service Associate (USA)

Job description

Description 7LFreight by WebCargo digitizes domestic and international rate management, quoting & booking for over 300 of North America’s logistics providers and carriers. Or, in plain English, we help move the world, offering incredible technology that simplifies the working life of the people who help get the goods we all use wherever they need to go. We’re not alone either. 7LFreight is a proud part of Freightos (Nasdaq: CRGO) is the global booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters use our platform to move goods around the world faster and more efficiently. This matters. Efficient freight ultimately makes things cost a little bit less when you buy them in the store. As our Customer Service Associate (or Superstar of the Sky, if you prefer a hero name), you’ll help manage the hopefully very, very rapidly growing number of eBookings. Which means you’ll: Responsibilities: - Monitor all eBookings placed on-platform like a hawk to ensure that every bit and byte of data is transferred effectively from the freight companies on our platform to...