Health Guide- Community Transition Team

Job description

In this position, the Community Transition Team staff are dedicated to Magellan members to provide member support on securing aftercare supports following a 24 hour level of care admission. Will require some in person supports to providers, members, and Emergency department/crisis centers to assist in discharge planning. Provides ongoing, community-based support for an assigned caseload of health plan enrollees to improve access to care and care coordination. Establishes a relationship with the enrollee, the care coordination team, and providers. Conducts new enrollee outreach and orientation, arranges appointments and transportation as needed. Assists the enrollee in learning to navigate the health care delivery system, community resources, transportation, and effectively use health plan benefits. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. - Conducts outreach and orientation for new enrollees. Gathers information needed to ensure continuity of care...