Account Manager

Job description

As an Account Manager, you’ll manage the daily workflow and be the bridge between our internal teams and our partner institutions. Working closely with our Strategists, you will oversee contracted campaigns from kickoff to completion. Your proactive support will be essential to ensuring client satisfaction and driving long-term retention. Essential Tasks: - Production Schedule Management: Develop comprehensive production schedules and continually monitor progress against milestones. - Task Coordination: Input and follow up on all project related tasks in for internal team leads following the project schedule. - Stakeholder Management: Act as the primary point of contact for our clients and internal teams. Provide regular updates, maintain all pending items and ensure feedback is received and executed correctly. - Quality Control: Review all projects before passing to a client to ensure it meets the project goals, client expectations, and are error free. - Budget Oversight: Review digital marketing plans to ensure they are spending accurately and are within budget. Request hour allocation and ensure all projects remain profitable. - Meeting Facilitation: Maintain all meeting agendas...