IT Support SME

Job description

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Job Role: IT Support SME – Milton Keynes Department: IT: Line Manager: Head of Global IT Support/Service Desk Team Lead Company: Howden Group Services: Role Definition: 2nd Line IT Support Subject Matter Expert required to support 3rd party provider and Global office locations, UK, EMEM, APAC. Key Responsibilities / Accountabilities: Skills and abilities needed to perform role - 2nd line Support to the Unisys support team, predominantly remote and email-based support to our employees globally. - Customer exp...