Business Architect

Job description

At M&S, we’re on an exciting journey to modernise one of the UK’s most iconic brands. Our Architecture team plays a key role in shaping the technology, processes and ways of working that support millions of customers and thousands of colleagues every year. We’re making bold investments in innovation to ensure M&S continues to lead in retail. As a Business Architect , you’ll bring your business and process expertise into a dynamic, customer-focused environment. Your role will be about connecting strategic goals to practical delivery—helping us translate vision into clear, measurable outcomes. You’ll shape priorities that balance ambition with financial impact, ensuring the big picture and day-to-day execution stay aligned. We’re looking for someone who’s curious, creative and pragmatic—someone who enjoys solving complex problems in empowered, collaborative teams. You’ll work across architecture, platform and engineering, helping to scope, design and support products and platforms that deliver real value. If you’re passionate about influencing the future of retail through smart, robust solutions, this is the place to make your mark. Please note: Due to high interest, this role may cl...