Staff Software Engineer

Job description

Staff Software Engineer Most engineers optimize for the feature in front of them. Staff engineers optimize for the system that must keep delivering features two years from now — and they know the difference between a design that's clean on a whiteboard and one that holds up under real traffic, real teams, and real change. We're scaling Alarm.com's customer experience platform through a significant architectural transition, and we need someone who has done this kind of work before — who knows how legacy systems accrue complexity, how to carve the right seams, and how to bring a team along for the journey without breaking what's already in production. THE ROLE: Alarm.com is one of the leading IoT platforms in North America. Millions of homeowners and businesses rely on our software to secure, monitor, and automate their properties — and keeping that experience reliable, fast, and consistent at scale is a serious engineering challenge. This position is on the Customer Experience (CX) team — a full-stack group embedded at the core of Alarm.com's mobile and web apps. CX owns the moments that matter most to customers: getting them up and running on the platform, giving them the tools to...