Unified Communications Engineer

Job description

Overview The Unified Communications (UC) Engineer is responsible for the design, development, administration, and ongoing support of the organization’s Cisco Webex Unified Communications ecosystem, including Webex Calling, Webex Contact Center, and Webex Connect. This role ensures secure, reliable, and scalable cloud-based voice, messaging, and customer engagement services that support both internal collaboration and external customer interactions. The UC Engineer acts as a technical subject matter expert, partnering with infrastructure, network, security, application, and business teams to deliver high-quality communication services, support platform integrations, and drive continuous service improvement. Will serve as a technical advisor for Unified Communications and Contact Center services. *** Remote = Individuals in this position may work at an approved off-site location; however, they may be required to occasionally visit an on-site location in Austin, Texas. *** ****To be considered for this position, you must reside in one of the following states: Texas, Connecticut, Michigan, Ohio, North Carolina, Georgia, Florida, or Arizona . Applicants residing in other states will not...