Senior Specialist, Entertainment Scheduling
Universal Orlando Resort · Orlando, Florida, US
JOB SUMMARY: Responsible for assisting Scheduling Manager in assigning and providing direction to Scheduling Specialists. To assist with ensuring Schedules a...
Job description
JOB SUMMARY: Responsible for assisting Scheduling Manager in assigning and providing direction to Scheduling Specialists. To assist with ensuring Schedules are completed accurately and efficiently by providing a level of leadership in the workstation. EDUCATION: EXPERIENCE: - Provides direction to the Scheduling Specialists and oversees the daily operation. Assists in the training and development of new Scheduling Specialists. Generates reports and analyzes output to validate data and take action as necessary to ensure data is processed in accordance with the established Entertainment division guidelines. Examples of data may include but not limited to venue budget reporting, team member position management, contract hour reporting, and Entertainment timecard policy verification. Provides support to both team members and management on process guidelines as it relates to the Entertainment divisions superuser access regarding company policies/practices and troubleshooting errors within the system. Reports system issues appropriate IT partners. Provides information and records relating to team member general information, account codes, position codes, skill codes, and account numbers....