Product Manager | Core (m/f/d)
Superchat · Berlin, DE
At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by m...
Job description
At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath. Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide , from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day . We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams. We're 100 people , profitable , and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin. We're looking for a Product Manager to join our Core team. In this role, you'll own the heart of our platform: the unified inbox, the channels, and the workflows that tens of thousands of users open first...