REMOTE IT Operations Support Coordinator

Job description

Job Type: Full Time Hours: 9 AM- 6 PM EST Salary: $50,000 Yearly CAD: About AnswerNet: AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary: Reporting to the Manager of Continuous Improvement & Operations Support, the Operations Support Coordinator will be responsible for providing administrative and analytical support to the Technical Services department. This is a pivotal role, serving as the backbone of the department by providing support across a wide range of areas, including data analysis, problem-solving, and HR-related tasks as required. ESSENTIAL DUTIES AND...