Associate Solutions Consultant

Job description

Job Description Job Overview: As an Associate Solutions Consultant, you’ll support our global sales team by providing technical and functional support on their key opportunities, whether this is a large Enterprise Account looking to make a small investment, or a full solution for an SMB customer, your role will be to provide the technical support to rapidly understand their requirements and demonstrate how Zendesk will meet them. Your mission is to ensure product selection. You must be both sales focused and technically savvy. You’ll be the technical bridge between our Sales team and their prospects. This will involve you supporting the technical relationship with our prospects to drive customer satisfaction by managing and delivering technical information, via remote calls and video conferences. What you have: You have 2-5 years of related experience and if not direct exposure, at least an appetite for presales You have excellent interpersonal, communication, persuasion, presentation, and writing skills. You have bilingual proficiency in English and one of: German, French, Spanish, or Italian You have problem-solving skills, including the ability to meet a business requirement wit...