Customer Service Representative - SYGMA - US

Job description

Company: US3594 Sygma Kentucky (The Sygma Network, Inc) Sales Territory: None Zip Code: 41005 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco’s actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY: This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. RESPONSIBILITIES: - Answer all incoming concerns/needs from all customers - Key pick-up request - Handle transportation/routing on delivery questions - Process will-call orders - Provide customers with invoice copies. - Process credits - Maintaining Call list - Monitor orders before the cut-off - Communicate regularly with the AE (account executives) and customers. - Manage the same-day deliveries for OPCO (operating company) - Perform other duties as directed by Supervisor. QUALI...