Spa Receptionist-Part Time (Harrah's Ak-Chin Casino)

Job description

Responsible for maintaining the reception and retail areas of the Spa while providing a positive and friendly attitude. Assist with scheduling, answering phones, check-in and out of appointments, serving limited F&B items in Lounge while partaking in genuine interactions that provide the highest level of guest service. HOW YOU WILL CREATE THE EXTRAORDINARY: Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. The ability to work in a fast paced and multi-task-oriented environment. Be able to schedule appointments with accuracy and in a timely manner in person and over the phone. Candidate must demonstrate computer knowledge including Word, Microsoft office and outlook. Handles the computer booking system Book4Time and all cash handling procedures with accuracy and ease. Answer phones promptly and friendly. Work well under pressure and handle multiple guests at one time. Knowledge of all spa treatments and retail items with the intent to suggest service offerings to best tailor the client’s needs The a...