Executive Director, Sapphire Portfolio Strategy Director

Job description

This position sits within the Chase Branded Cards organization of Card Services, a key business within Chase’s Consumer & Community Banking group. The role will be a leader on the Sapphire team, collaborating with key stakeholders across the firm to inform overall priorities and objectives for strategic investment and portfolio optimization. As a Portfolio Strategy Director on the Sapphire business team, you will s erve as a key leader and champion of ongoing portfolio optimization , engagement, and growth across Sapphire. Job responsibilities: Develop materials for EMRs & Business Reviews with executive leadership and other forums by crafting a comprehensive story of the Sapphire strategy, managing to OKRs and business results - Understand P&L and economics of products to inform engagement strategies around spend and lend, benefits messaging, features, and pricing - Develop systematic reporting and analysis on: product segment profiles, sales and rewards dynamics, results vs. budget to understand key drivers and opportunities to pivot strategic initiatives and roadmap - Analyze customer trend, mix, and behavior dynamics that will drive prioritization of product, messaging, and str...