Tier 2 User Safety and Risk Operations Agent

Job description

Tier 2 User Safety and Risk Operations Agent – Accenture (St. Catharines, Ontario) Exciting opportunity with our large AI client! Join Accenture’s Trust and Safety team , helping make one of the world’s leading AI platforms safer for everyone. As part of Accenture’s Business Process Delivery group, you’ll play a critical role in reviewing, investigating, and preventing policy violations, fraud, and misuse—ensuring a trustworthy experience for millions of global users. We offer a $19.23/hr starting wage , a $2,000 sign-on bonus , and a fast-track growth path , with opportunities to advance within 6–12 months. Why Accenture?: Competitive starting wage of $19.23/hr plus $2,000 signing bonus Comprehensive total rewards package including health, wellness, paid leave, and retirement benefits Full-time positions (35–44 hours/week) with monthly scheduling flexibility Annual salary increases and recognition programs 4+ weeks of paid training with ongoing coaching and support Inclusive work environment with active Employee Resource Groups and volunteer programs Key Responsibilities: Content Moderation: Enforce platform rules through manual review and AI-assisted systems Handle reports of har...