Manager, Revenue Management

Job description

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary: Develops system improvements, communicates impacts to relevant stakeholders, and manages training within traffic and related departments. Major Tasks and Responsibilities: - Leads the General Rate Increase with cross-functional departments, oversees testing, and audits post-implementation for accuracy. - Develops processes based on system requirements to automate customer rate management. - Adjusts staffing needs daily, reallocating cross-trained clerks as required to manage workload efficiently. - Monitors productivity of clerks, providing feedback to ensure departmental performance meets or exceeds standards. - Defines targets and ensures compliance for the quoting call abandonment rate. - Oversees a...