Cryptography Operations Lead

Job description

Overview POSITION OVERVIEW: Fidelity National Financial (FNF) is seeking a Cryptographic Security Operations Lead to support day-to-day service delivery across certificate, key, and secret management services. This role sits between engineering and operations, with a strong focus on incident management, request fulfillment, and SLA-driven delivery. This individual will provide critical onshore operational support, helping manage workload, resolve incidents, and ensure consistent execution across a hybrid team of engineers and offshore operations resources. The ideal candidate is both hands-on and operationally strong, with experience in PKI and certificate management platforms. DUTIES & RESPONSIBILITIES: - Own day-to-day service delivery, ensuring incidents, requests, and changes are completed within SLAs - Triage and resolve certificate-related issues, including expirations, break/fix scenarios, and escalations - Provide hands-on support for certificate, key, and secret lifecycle management (issuance, renewal, installation) - Support platforms such as Venafi, DigiCert, and Azure Key Vault - Perform QA on operational work and ensure consistency in service delivery - Develop and mai...