Senior Business Value Specialist

Job description

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Senior Business Value Specialist – CX (CcaaS /AI/EXPERIENCE ORCHESTRATION) This role opens opportunities to candidates based in Sydney or Melbourne. In a world where customer expectations are rising faster than ever, delivering exceptional experiences isn’t optional, it’s a competitive advantage. As a Senior Business Value Specialist at Genesys Cloud, you will be at the forefront of helping organizations unlock that advanta...