NOC Manager (SME)

Job description

Everforth ECS is seeking a NOC Manager (SME) to work in Fairfax, Virginia. Please Note: This position is contingent upon contract award. Position Summary: ECS is seeking a NOC Manager (SME) to provide executive leadership and enterprise accountability for Network Operations Center (NOC) operations supporting ARNG enterprise infrastructure and DoDIN connectivity on the ENOCS program. This role is responsible for establishing operational governance, 24/7monitoring strategy, escalation authorities, and incident response frameworks to ensure sustained network availability and mission continuity. This role operates within Team ECS's integrated enterprise operations structure, which organizes Task 4 operations into three divisions: Network Operations, DoDIN Services, and Enterprise Operations Support. The NOC Manager leads the Network Operations division, directly overseeing four shift teams operating on a 2-2, 3-2, 2-3rotating shift schedule to provide 24/7/365Tier 2 support across the ARNG enterprise. The NOC manages approximately 1,200 IP trunk outages annually, ensuring uninterrupted warfighter connectivity through proactive monitoring, incident management, and resolution. The NOC Ma...