Services Support Officer

Job description

🕒 Full-time: Monday-Friday (9am - 5pm) 📍 Location: HQ Bundall, QLD / Remote About us: CPAP Direct is a retail and clinical leader in the sleep apnea industry across Australia. We have 20+ retail stores and a large e-commerce business and are the ‘go to’ destination for people to research, be diagnosed and treated successfully for sleep related conditions. We have an exciting opportunity for a charismatic, energetic and positive individual to join our administrative team based in Bundall on the Gold Coast. Come and be part of a dynamic, friendly and patient-centric focused company, delivering customer and patient satisfaction! What you will be doing - Full and comprehensive training is provided! Whilst existing Diagnostics Services Support experience is an advantage, it is not essential for the role. You will be looking after patient bookings, referral management and provide administrative support for our diagnostic clinics - we will teach you what you need to know about the sleep and CPAP therapy industry. Liaising with our clinic staff, reporting doctors and sleep scientists, you will use your strong interpersonal skills and excellent phone manner, and be able to prioritise betwee...