Client Service Account Manager - Vice President

Job description

If you’re interested in supporting large, complex clients and driving outcomes through strong partnership and proactive execution, this could be the role for you. As a Client Service Account Manager within JPMorganChase Payments Client Service, you will support a portfolio of large corporate and/or financial institution clients, enabling them to effectively utilize Payments products and services. The Client Service organization serves as a central point of resolution to support client operations, identifies product/service gaps and development opportunities, and leverages client and product expertise to recommend growth and efficiency opportunities. In this role, you will be expected to demonstrate indirect leadership by aligning cross-functional partners, driving accountability, and guiding clients and internal stakeholders to timely decisions. Job responsibilities: Serve as a trusted advisor to clients, providing consultative guidance and influencing decision-making across stakeholders. Lead through influence as the client’s central point of resolution and escalation for service issues—coordinating bank partners, setting clear action plans, and driving issues to closure. Orchestr...