Assistant Front Office Manager- LSC

Job description

Job DetailsJob Location: Lone Star Court - Austin, TX 78758Position Type: Full TimeAre you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels that are created for today’s passionate traveler, each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. JOB SUMMARY: Assist with day-to-day Guest Services and Front Desk operations. Ensuring all staff are properly trained and adhering to service standards and ensuring information is communicated to operations staff in timely and effective manner to ensure guest satisfaction. Serve as point of contact for all other departments needing to relay information to the front office. Act as manager on duty when required. ESSENTIAL DUTIES & FUNCTIONS: Operational Responsibilities: Have a strong presence at the Front Desk, assisting during peak business periods Monitor Front Desk and Guest Services operations to ensure...