Assistant Unit Manager

Job description

Assistant Unit Manager ROLE SUMMARY: Key Responsibilities (what AUMs do) Step Change Thinker Is quick to see core issues in complex situations Energizes the team by encouraging discussion of “what’s possible” and setting breakthrough targets Know How Builder -Seeks continuous feedback from different sources to improve their own performance Executes success routines effectively Coaches and drives excellence around core operations procedures on each of their shifts (e.g., shift accountability, product projections, Repairs & Maintenance (R&M) spending, Cost of Sales/Cost of Labor (COS/COL) controls) People Grower Champions and role models How We Win Together (HWWT2) and Achieving Breakthrough Results (ABR) culture within their store Uses technology (e.g., Hiring Zone, Learning Zone) regularly to help the RGM build and retain strong teams Role models and coaches using the EARS Model (Explore, Analyze, Respond and Making it Stick) to help build the capability of their team Partners with the RGM in completing and executing the bench plan process Holds employees accountable by using the Performance management process Recognizes employees for exceptional performance using CHAMPS cards to r...